Data protection

Aef365 Privacy Policy — How Your Information Is Kept Safe

Your personal information is completely secure at aef365. Everything about what we collect, why we collect it, and how we keep it safe is laid out transparently here.

Last Updated: January 2026
SSL Encryption Never sold to third parties KYC Secured Secure servers
Privacy commitment
  • Your information is never sold
  • Data secured with 256-bit SSL encryption
  • You can request deletion of your data at any time.
  • Regular security audits are conducted
  • Manage your cookie preferences yourself
Our Commitment

How aef365 Protects Your Privacy

Ensuring the security of every member's data is our highest priority. We believe transparency is the best form of protection.

Encrypted Data Storage

All your personal information is stored with 256-bit AES encryption. Your identity and financial data are protected with bank-grade security.

Data not shared with third parties

Aef365 never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

KYC Data Protection

NID, passport, or other documents submitted for identity verification are stored with the highest level of security and used only when required by regulators.

Cookie controls

You decide which cookies are stored in your browser. Only essential cookies are mandatory — the rest is your choice.

Regular security audits

Independent third-party security experts regularly audit aef365's systems. Any vulnerabilities identified are addressed promptly.

Right to data deletion

After closing your account, you may request deletion of your data within the applicable timeframe. We will honor such requests unless prevented by legal obligations.

Table of Contents
1 Policy introduction 2 Data collection 3 Use of information 4 Data sharing 5 Cookie Policy 6 Data retention 7 Your Rights 8 Security measures 9 Minor protection 10 Policy changes
1

Introduction and purpose of the Privacy Policy

Welcome to aef365.pro. This Privacy Policy explains what information aef365 collects about you, why it is collected, how it is used, and how the security of your data is ensured. Our goal is to uphold your right to privacy with complete transparency.

By using the aef365 platform, you agree to this Privacy Policy. We believe every member owns their personal data — our role is simply to keep it safe.

This policy should be read alongside aef365's Terms and Conditions and Responsible Gaming Policy. Any changes to this document will be reflected in the updated "Last Updated" date at the top of the page, and members will be notified accordingly.

Important: This Privacy Policy applies solely to the aef365.pro website and its associated services. Third-party websites are governed by their own respective policies.
2

What Information We Collect

Aef365 collects certain information to deliver its services and maintain security. The categories are detailed below:

Data type What information Reason for Collection
Identity information Name, date of birth, NID number Account Verification & KYC
Contact Information Email address, mobile number Notifications and support
Financial Information Mobile Banking/Nagad number, transaction history Payment processing
Technical information IP address, browser, and device information Security and fraud prevention
Gaming information Betting history, favorite games Service improvement and personalization

In addition to the above, aef365 also collects voluntarily provided information — such as messages sent to customer support, survey responses, or data submitted through promotional participation.

What we do not collect: aef365 never collects or stores your bank password, PIN, or full card number.
3

How Collected Information Is Used

Aef365 uses collected information only for specific, legitimate purposes. We never use data beyond what is necessary. The primary use cases are:

  • Account management: To handle registration, login, identity verification, and account security.
  • Transaction Processing: To ensure deposits, withdrawals, and bonus payments are processed smoothly.
  • Customer service: To answer your questions and resolve issues.
  • Fraud and forgery prevention: To detect unusual activity and keep the platform secure.
  • Personalized Experience: To recommend promotions and games tailored to your preferences.
  • Legal compliance: To meet regulatory requirements and maintain our license.
  • Service improvement: To analyze user experience and improve the platform.
Marketing Communications: You can opt out of promotional emails or messages at any time. However, urgent transaction-related messages will always be sent.
4

Data sharing and disclosure policy

Aef365's core principle is that your data is never sold. However, limited information may be shared with third parties in certain specific circumstances:

  • Payment processors: Necessary information is shared to process transactions via Mobile Banking, Nagad, or Rocket.
  • Identity verification services: Information may be shared with authorized verification agencies to complete the KYC process.
  • Regulatory authority: Information is shared in response to valid requests from licensing authorities or law enforcement agencies.
  • Technology partners: Cloud service providers may access limited data for platform operations and security purposes.
  • Legal requirement: Disclosure of information may be required under a court order or valid legal process.

All third-party partners are required to comply with strict confidentiality agreements. They may not use information received from aef365 for any purpose beyond what has been authorized.

5

Use of cookies and tracking technologies

The aef365 website uses cookies to function properly and enhance your experience. Cookies are small text files stored in your browser. aef365 uses the following types of cookies:

  • Essential cookies: Login sessions and security tokens — the site cannot function without these. They cannot be disabled.
  • Functional cookies: Remembers language preferences and dark mode settings. You can turn this off.
  • Analytics Cookies: Helps us understand how the site is being used. You can enable or disable this based on your preference.
  • Marketing Cookies: Used to display relevant promotions. Entirely optional.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.

Cookie management: When you visit aef365 for the first time, a cookie preference panel will appear. From there, you can easily choose which cookies you want to allow or decline.
6

Data retention period and location

Aef365 retains member information for defined periods only. No data is kept beyond what is required. General retention policy:

  • Data for active accounts — retained until the account is closed.
  • Financial transaction records — retained for up to 5 years as required by law.
  • KYC documents — retained for up to 5 years as required by regulatory obligations.
  • Customer support communications — retained for up to 3 years.
  • Website logs and technical data — retained for up to 12 months.

Aef365 servers are hosted in secure data centers. All data transfers are protected via SSL/TLS encryption. Any third-party cloud services used are contractually required to maintain the same security standards.

Data deletion: After account closure, your information is permanently deleted or anonymized once the legally required retention period has ended.
7

Your Privacy Rights

Every aef365 member has the following rights regarding their personal information. To exercise any of these rights, please contact our support team.

Your Rights

Your legal rights regarding privacy

Right to access information

You can request to know what information aef365 holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to restrict processing

You can request that processing be temporarily restricted without deleting your data.

Right to data portability

You can request a download of your information in a structured format.

Right to object

You can opt out of having your information used for marketing purposes.

Right to Object to Automated Decision-Making

You can request a human review of any decision made through a fully automated process.

Right to lodge a complaint

You have the right to lodge a complaint with the relevant authority in the event of a privacy violation.

8

Security measures and technical safeguards

Aef365 uses industry-leading security technology to protect your information. Our security framework includes:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted, equivalent to banking-grade security standards.
  • Two-factor authentication (2FA): You can add an extra layer of security to your login.
  • Firewall and DDoS protection: Servers and data are protected against external attacks.
  • Automated Threat Detection: Unusual logins or suspicious activity are detected in real time.
  • Regular penetration testing: Experts regularly scan for system vulnerabilities and apply fixes.
  • Staff security training: Only authorized personnel can access specific data.

In the event of a data breach, aef365 will notify affected members as quickly as possible and take all necessary steps. The relevant regulatory authority will also be informed in a timely manner.

Your responsibilities: Keep your account password strong and never share it with anyone. If you notice anything suspicious, contact aef365 support immediately.
9

Minor protection policy

Aef365 is strictly for users aged 18 and above. We never knowingly collect information from or provide services to minors.

  • Age verification is mandatory at the time of registration.
  • Date of birth is re-verified during the KYC process.
  • Any account identified as belonging to a minor will be closed immediately.
  • Any data collected about you will be deleted.

If a parent believes their child has created an account on aef365, please contact our support team immediately. We will take prompt action.

10

Policy changes and contact

Aef365 may update this Privacy Policy when necessary. Members will be notified by email and on-platform notification for any significant changes. Check the "Last Updated" date at the top of the policy to confirm you are reading the latest version.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

Data protection contact: [email protected] — our team is available 7 days a week, 24 hours a day to handle your requests. Responses are typically provided within 48 hours.
Frequently Asked Questions

Frequently asked questions about the Privacy Policy

Never. It is a core principle of aef365 to never sell member data. Your information is used solely for service delivery, security, and legal compliance. Only limited data is shared with third parties for payment processing and KYC verification.

Yes. You can contact aef365 support at any time to request a copy of the information held about you. After identity verification, the information is typically provided within 30 days.

Following account closure, certain data (such as financial transactions) is retained for up to 5 years as required by legal and regulatory obligations. Once that period ends, your information is permanently deleted or fully anonymized.

aef365 only sends promotional messages with your consent. You can manage this preference at registration and opt out of marketing communications at any time via Settings. Transaction confirmations and security-related messages will always be sent regardless.

Your KYC documents are stored with 256-bit AES encryption. Only authorized KYC team members have limited access to this data. After verification is complete, scanned copies of original documents are stored in a secure vault and audited regularly.

Some information can be updated directly from the profile section of your account. For KYC-related corrections, contact the support team and provide supporting documents. Corrections are typically completed within 7 business days.
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